What you need
- Your CutieK order number.
- The checkout email used on that order.
- A quick refresh if you just finished payment.
Lookup works for both active checkout returns and paid orders from the same CutieK account flow.
If your order does not appear yet, double-check the email and order number first, then reach out if it still does not match.
Contact supportEnter an order number and email to see the pastel timeline.